Debt Collection is fundamental to your business – Read here about our Debt Collection Services and why Recovering payment is as important as your marketing and sales. Without recovering payment in full, you have not completed the original sale or service.
OUR COLLECTION PROCESS
When it comes to debt collection services, we know our business. We don’t just wait for the Debtor to respond to our letters, we chase them up with phone demands! For our debt collection services we use a combination of potent legal letters followed with telephone demands to extract and recover payment from the debtor.
Our demands are all sent on Debt Collection Queensland letterhead. The visual impact of our letters, coupled with the Debt Collection Queensland name and collections expertise, means that we are able to recover your debt faster and more effective than others.
How would you feel if you got a letter from DEBT COLLECTION QUEENSLAND?
We understand that in some cases you may wish to protect and maintain the relationship with your client. Accordingly, we approach each debt submitted to us on an individual basis.
Our recommended approach is a ‘firm start’. Past results have shown us that this is more effective than the ‘soft start’ approach, resulting in faster collections and money back to you in a shorter period of time!
If you wish to maintain the client relationship or collect the debt yourself, we use a ‘soft start’ approach. While it could still be effective, our ‘soft start’ approach typically results in payment being received slower than our alternative
WHY OUR DEMANDS WORK, AND YOURS DONT…
We are proactive in our Debt Recovery Techniques. Our Demands are legal letters that are specifically drafted to convey a specific message. We demand payment from the debtor in no uncertain terms. Clear, concise, to the point. Our letters are proven, effective and efficient debt recovery machines. In short, they work. No need for the stress & panic – just let the professional debt collectors handle it!
WHAT IS A LETTER OF DEMAND?
A Letter of Demand is a formal letter sent to the debtor demanding payment. These demands may be used as evidence if further court proceedings are necessary.
Our Demands are carefully drafted legal letters that serves a few purposes:-
- Enough is enough - you are sick of empty promises and sob stories.
- You mean business – letting the debtor know that you have retained expert debt collectors to recovery your money.
- Firm and Formal Warning - making it clear that if they fail to pay within a certain time frame, further legal action will follow.
- Evidence – Our demands create a paper trail that may be used as evidence in future court proceedings
Our clients have access to a complete record of all the demands sent by Debt Collection Queensland. Our secure Smart Client online centre keeps our clients informed 24x7x365. No more wondering, what is happening with this matter.
After the letter, we PHONE the debtor… We know what to say to make the debtor pay
We are proactive in our Debt Collection techniques. We don’t just wait for the Debtor to respond to our Demand Letters, we actively pursue the debtors with phone demands, letters and other correspondence.
WHAT IS A PHONE DEMAND?
A Phone Demand is where one of our professional debt collectors phones the Debtor. This usually happens a few days after the Letter of Demand has been sent. The purpose of the phone call is to make sure that the Debtor got the letter of demand, and also to see when they will be making the payment.
Speaking with the debtor opens up a direct channel of communication between them and us. We can let the debtor know, person to person, that this matter is not just going to go away, and that we intend to pursue the recovery of this debt to vigorously and to the full extent of the law. All our professional staff and debt collectors are located in our Brisbane City head office. We do not use offshore debt collection call centres.
MINOR DEBT CLAIMS & LEGAL ACTION
We have extensive experience in litigation and work closely with some of Australia’s best litigation law firms. If your matter needs to go ‘legal’ we know the best way forward. When even our letters have fallen on deaf ears, going to court may be the only avenue to recovery your money.
For Minor Debt Claims, we can prepare, file and serve your Claim quickly and efficiently and at a fixed cost. We will never commence legal action without consulting with you.
PROCESS SERVING
Need documents served on a Defendant? Our process servers are fast & effective. Please contact us for a competitive quote.
CREDIT APPLICATIONS & TERMS OF TRADE
Your most important business documents without a doubt.
- Do you really know who your clients are?
- Need help in developing an effective Credit Policy?
- Time to update and review your company’s Credit Agreement?
- Client Credit risk assessment & Credit Searches
We will happily assist you to develop an effective Credit Policy. We can design your company Credit Application, make sure that the document is enforceable, and importantly, that it contains an enforceable Directors Guarantee.
It is important for businesses to know whom they are dealing with, especially if they sell on account. We can do Credit and Trade checks on your new clients thereby preventing possible delinquent accounts.
Prevention and being proactive in whom you do business with is key to the survival of any business!
BUSINESS SEARCHES
Need to find out who the Directors of the Company you are dealing with are? Not sure if the person you are dealing with is a Bankrupt? Need to do a Title search on a Property you are looking to use as security on a deal / transaction? We can provide our clients with:-
- Company Searches – Historical / Current
- Organisational Extracts
- Charges Extracts
- Trade Risk Reports
- Credit Reports
BUSINESS FINANCE
Need short term Business Finance? Need a Bridging loan to tie you over?
Ever thought about Invoice Factoring or Invoice Discounting? We are part of the CCS Group & can give you immediate access to improved Business Cashflow. Through our strategic alliance with Loanbridge Finance, located in Toowong, Brisbane, we can offer our clients an array of finance products.
DEBT PURCHASE
Through our strategic alliance with the Complete Cashflow Solutions Group, we buy old written off debt. If you have written off debt from as far as 5 years ago, why not cash it in today?
Debt Collection Services from DCQ
DCQ provides comprehensive debt collection services to businesses of all sizes, and it’s professional staff are standing by to start collecting your outstanding debt.
To Start the Recovery Process (2 EASY STEPS):-
- Complete the PRIORITY INSTRUCTION SHEET and
- Email / Fax the PRIORITY INSTRUCTION SHEET to us
or give us a call to discuss your needs. It costs nothing to find out how easy it is to get your money back!
ITS THAT EASY… SO GET STARTED, WE ARE AWAITING YOUR INSTRUCTIONS
More debt collection services articles
Please see our DCQ home page for a collection of important articles and publications on debt collection services.
Further and Related Resources:
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